Your position: Home
>
Return & Refund policy
Return & Refund policy
1. Measures to be taken by the user
Check whether the goods are complete and whether there is any problem with the use of the goods as soon as they receive the goods. If you have any questions during use, please feel free to contact us.
2. Applicable Circumstances for Returns and Refunds
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Customers only need to pay up to $30 for shipping (including returns) once; There is no restocking fee charged to the consumer for returns.
Refunds (if applicable)
Once your return has been received and inspected, we will email you a receipt notification. We will also notify you of the approval or denial of your refund. If you are approved, your refund will be processed within 1-3 days and the credit will be automatically applied to your credit card or original payment method within 7 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
Please contact our Customer service at [email protected] to get the return address.
3. Time frame for accepting returns
14 days
4. How long does it take for users to receive their refunds
Once your return has been received and inspected, we will email you a receipt notification. We will also notify you of the approval or denial of your refund. If you are approved, your refund will be processed within 1-3 days and the credit will be automatically applied to your credit card or original payment method within 7 days.
5. Contact information for refunds and returns
Contact customer service directly
Check whether the goods are complete and whether there is any problem with the use of the goods as soon as they receive the goods. If you have any questions during use, please feel free to contact us.
2. Applicable Circumstances for Returns and Refunds
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Customers only need to pay up to $30 for shipping (including returns) once; There is no restocking fee charged to the consumer for returns.
Refunds (if applicable)
Once your return has been received and inspected, we will email you a receipt notification. We will also notify you of the approval or denial of your refund. If you are approved, your refund will be processed within 1-3 days and the credit will be automatically applied to your credit card or original payment method within 7 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
Please contact our Customer service at [email protected] to get the return address.
3. Time frame for accepting returns
14 days
4. How long does it take for users to receive their refunds
Once your return has been received and inspected, we will email you a receipt notification. We will also notify you of the approval or denial of your refund. If you are approved, your refund will be processed within 1-3 days and the credit will be automatically applied to your credit card or original payment method within 7 days.
5. Contact information for refunds and returns
Contact customer service directly
